This 2nd Edition 2020 guideline provides recommendations for best practice for the appropriate treatment and management of children and young people (CYP) with cancer and serious blood disorders; it should be used in conjunction with the triage practitioners’ judgment and oncology training. All nurses answering calls are also able to refer on to medical staff, or bring patients for review outside the guideline, if a call does not fall within the remit of the Toolkit; examples being, families with limited spoken English, or unusually complex cases.
Developed and reviewed by the Children and Young People’s Cancer Nurses Group of the Royal College of Nursing and the Children’s Cancer and Leukemia Group. Endorsed by the United Kingdom Oncology Nursing Society, The Royal College of Nursing and supported by the CCLG and CLIC Sargent.
For more information, please contact the current Chair of the CCLG/RCN Nursing Group via info@cclg.org.uk.
Services using the Toolkit should only use the 2nd Edition 2020 version from October 2020 onwards and should establish an implementation programme to refresh staff training using the updated training tools in the Toolkit; removing all previous versions of the Toolkit.
Telephone Triage Tool Kit
(Laminated printed copies of the A3 poster are currently available to order from CCLG - see end of page)
The training manual and competency assessment document
The training presentation (ppt)
Teaching notes to accompany the training scenarios
Telephone Triage Toolkit for Children's cancer services: A quality initiative
We are pleased to announce a publication in the European Journal of Cancer Nursing by a working party within our joint RCN/CCLG cancer nursing group. It discusses the development, implementation, review, and maintenance for the Telephone Triage Toolkit for CYP cancer services, which improves safety and quality for families and staff.
View publication (open access)
Training scenarios
Toolkit ordering
A limited number of printed, laminated copies of the toolkit (A3 poster) are available to order for PTCs and POSCUs. To order copies, please email info@cclg.org.uk stating the number of copies of the TTT required, and the name and delivery address.